At Befli, we take great care in delivering your products, and we do it by partnering only with reputed courier service. No matter where you are, we will deliver your order. For safe handling of products, we reach you via one of the various highly reputed third-party courier services Delivery.
We aim at dispatching your items the same day you place the order. If your order is shipped to a metro city, the usual delivery time is 3 to 5 working days. For any other location, your order will reach you safely within 5-7 working days once it is dispatched. All the products are shipped from India.
Delays in Delivery:
These are indicative & approximate delivery lead time,
We strive to deliver your order on time. But in the unlikely event that your order doesn’t reach you on time, It may be possible that the delay is caused by weather, custom clearance, or some other unexpected circumstances beyond the control of the courier company. Unfortunately, we are unable to refund or accept returns during such delays.
You can always track your parcel on the courier website. The details of your shipment dispatch will be informed you by email, and you can find help any time by contacting our customer care unit. In case you order multiple products in an order, we may choose to deliver the shipment in parts for better handling and overall delivery experience. Please note that cancellations can only be made for orders with the current status as unshipped. (We handle exceptions on a case by case basis)
Important information regarding Address
If you accidentally ship your order to an incorrect address, inform us within 24 hours of placing the order, and we will make it right for you. If you fail to inform us in 24 hours, we will make the necessary changes, though it might invite some additional charges. Errors in the current address will also be amended with some additional charges. With the online payment of the charges, the changes in the address will be reflected immediately. If you want to ship multiple products to different addresses, place a separate order for each delivery address.
To avoid missing out on your order delivery, do ensure that someone is available in the delivery address to collect your order when it arrives. In case you are not at home, the courier agent will call you, and you can instruct him to leave your order at the door or with your neighbour as you wish. Though in such cases the courier agents won’t be able to secure signed confirmation of delivery. The billing address is the address where you get the bill for your order. The Shipping address is the address where you receive the product.
Note: both the addresses can be the same or different depending on your choice.
We strive towards making the merchandise listed on our website available in stock for you, and the prices shown on our website are correct. If we are unable to deliver or provide replacement due to unavailability of the product in our warehouse, kindly check the website periodically to know whether the product is back in stock.
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We at befli completely relied upon Third Party Shipping or Courier Companies, Still Your orders are fully insured. You do not suffer any loss if the courier company fails to deliver your order. We can only safeguard your order until it is delivered to you, so be present to receive your order at its arrival. After your order is left at the shipment address by postal/courier agent, we bear no responsibility for lost/stolen packages or any full or partial damages to the package.
In the unlikely event of a shipment being lost in transit, we reprocess the same order after a buffer period of 15 days. In case a replacement is not available of the same design, you will get the option of taking a refund or selecting a different product.
You can always write your queries about our shipping policies at firstname.lastname@example.org